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PAYMENT & DELIVERY |
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Delivery Policy
All deliveries will be made on the same day for orders received before 1:00 PM (Malaysia time GMT+0800 hrs), excluding holidays and festive seasons. Otherwise the deliveries will be made on the next day. For orders received after 1:00 PM on Saturday or on Sunday, delivery will be made on Monday. If your delivery date falls on Penang Malaysia Public Holiday, delivery will be made on the next working day.
Please contact us if you like to made special arrangement over the weekend or during Public holiday.
For Valentine's Day, Mother's Day, please order at least two days in advance to guarantee the availability of stocks and on-time delivery.
If you require delivery over weekend or on public holidays or on Sunday, kindly inform us 1 to 2 days in advance. In the event that such special arrangements are not possible, the delivery will be made on the day before or after the date requested.
If the recipient is unreachable at the time of delivery, we may inform the sender or contact recipient (if contact number of recipient is stated in the order form) to re-arrange the delivery time.
Please provide at least a 3 hours range for delivery. However, we will try to accommodate to the delivery time as per requested by customers. Please state specific requirements in the Add Message Card comment box during checkout. We will not be held responsible for any delay in delivery within a specific time requested due to unforseen circumstances that are beyond our control.
We provide free delivery within Penang , Malaysia! To maintain outstanding quality and service, we DO NOT deliver to areas outside of Penang , i.e. Kuala Lumpur, Selangor, Johor, Perak, etc. We make it a point to deliver every bouquet ourselves.
Payment and Order Method
All orders placed at CLINE FLORAL FLORIST ( www.floristpenang.com ) can be paid via Maybank2u transfer. You may choose this as payment method during the check out process.
Giro/Maybank2u Transfer Please kindly make your payment according to the Bank Details stated in the payment page. Do remember to inform us by email or phone after payment has been made. We will then start to process your order once full payment is received.
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